Payment Methods
Personal Cheque For UK Residents
PayPal For All International Orders
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Ship To Locations
Worldwide Shipping
(Buyer Pays Shipping)
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Customer Service & Return policy
Goods will only be accepted for return by prior arrangement. They must be complete.
Unopened
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Terms And Conditions :
Warranty
All new goods sold are covered by the manufacturers warranty. This is 6 months. The warranty on any used equipment sold will vary from item to item. Please Clarify with the sales team before purchase of used items. Warranty will need to be activated by returning warranty card.
Returns
No item will be accepted for return without prior contact with our customer support team.
Goods will not be accepted for return if they have been opened, tampered with or the seal broken or the product not registered. You must check suitability and compatibility before making your purchase.
Returned items must be in the original packaging, with all original boxes, packing materials, manuals, leads, software, blank warranty cards and all other accessories supplied when purchased. Returned items must be accompanied by a letter giving your name, original invoice number and date, and the reason for the return. We do not require the invoice itself, you should keep this.
Faulty goods must be returned with a detailed description of the fault and how to reproduce the problem. Failure to do this may result in your item be returned "No fault found". If you are unable to bring the goods back in person, they must be carefully packaged and returned at your expense and risk. We recommend using an insured service with tracking.
Faulty items will be repaired, replaced or credited at our discretion. Goods found not to be faulty will incur a handling/testing charge and return delivery.
Unopened goods may be considered for return with a re-stocking fee, usually 20%
Delivery Problems
Delayed, damaged or incomplete deliveries must be reported immediately upon receipt. You responsible for checking the delivery very carefully before signing. Your signature shows legal acceptance of the goods and are legaly interpreted as the Item being received in Good Condition by the courier company. If your goods are damaged you must reject the delivery or sign Goods Received Damaged or you may not be liable to claim compensation from the courier. If this happens you must contact us immediately by phone and in writing via email or standard letter.
Items Shipped To You are legally your property from the time of purchase. The risk of loss or damage in transit also legal becomes yours at that point. As items are shipped at your request. We use high quality carriers and problems are rare, but when they do occur, if you give us the information, we will do our best to claim the maximum compensation for you. This may not be the full value depending on the service used.
Legal Contract
All Sales Are Made Under English Law
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